8/6/2023 0 Comments Cobalt glasses eyeWe're happy to refund any frames/sunglasses you are not 100% happy with providing we receive them unused, as new, along with a completed returns form within this 14-day period. We're happy to refund any non-prescription sunglasses you are not 100% happy with, providing we receive them unused, as new, within this 14-day period, with the non-usage tag still attached. Prescription eyewear is classed as a bespoke item and will have been modified to fit your face shape and/or prescription, so we don't usually accept returns on prescription eyewear. We offer a 14-day return or exchange policy from the day of purchase on non-bespoke sunglass orders only. The slashed price is visible on the product page of the website.įor sale items, UK customers must pay for a tracked returns service which is insured for the value of at least £200 e.g. * A sale item is a product with a "slashed" price i.e. an order shipped to an address outside of the UK, please refer to the International Returns info below) To make a return on a UK order please visit our returns center. Outbound shipping costs (we pay for the inbound return shipping label, but will not refund any original outbound shipping charges).
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